Business and Management

Secrets of the Auto Body Shop

For the majority of drivers, going to an auto body shop is a mysterious experience, a scary encounter with the unknown. Once you hand over your key, you instantly feel uneasy; will your car be returned as good as new, or will the repair specialists do a shoddy job? How will you know? How will you be able to figure out if you hard-earned money is just being tossed down the drain?

The best way to know if you are receiving excellent service and professional care is to find a reputable body shop and then build a relationship with that shop. However, most people who take their vehicles in to the shop are doing so for the first time. So, how do you know whether or not you can trust an auto body shop?

First of all, it is important to know that most auto body shops are reputable businesses. The majority of auto shop owners are just struggling to make a living like most small business owners – they want to do a great job on your car so you will return or refer others to their shop. However, there are a few bad apples that spoil the whole bunch, and you need to be diligent when selecting a shop. Check out more information at http://crownautobody.ca/ and various reputed websites online.

The first thing to do is get a referral or locate a shop online using reviews and testimonials. Create a list and call each shop to see how well you are treated on the phone. Select three or four shops that sound good and are in close proximity to your location, and you are ready to take your vehicle in for an estimate.

You should get at least three estimates from three different shops. The estimate may vary because shops may use different estimating software, but they should all be in the same ballpark. If an estimate differs by a great deal, you should ask why. The body shop expert should be able to explain all prices on the estimate, including all price quotes and labor charges.